Frequently Asked Questions
1. How can I place an order?
Browse the store, add items to your cart, and complete checkout. A confirmation email with order details and estimated shipping times will be sent once your order is placed.
2. Can I return or exchange an item?
Since most apparel is made-to-order, returns or exchanges will not be accepted on these items unless they arrive damaged or defective. Please review size charts and product descriptions carefully before placing your order.
For questions about returns, contact Radswag at swag@radswag.net or call 801-265-2900.
3. How long does shipping take?
Shipping times vary depending on location and product availability. Orders are typically processed and shipped within 3-5 business days. A tracking number will be provided once your order has shipped. We ship UPS ground on all orders. Let us know if you need expedited shipping. We have very favorable rates!
4. What types of payment are accepted?
Major credit cards, including Visa, MasterCard, American Express, and Discover, are accepted. Contact us if you would like to pay with Venmo: swag@radswag.net
6. Who do I contact for support?
For order or product-related questions, contact Radswag at swag@radswag.net or call 801-265-2900.
If further assistance is needed or if your issue isn't being resolved, please contact Valkyrie Relay at info@valkyrierelay.com